Privacy Policy

Who we are

This website is operated by White Sage s.r.o., with its registered office at no. 34, 471 04 Blíževedly, identification number: 07923180, entered in the Commercial Register kept at the Regional Court in Ústí nad Labem under the number C 43229. Our web address is:

What personal information we collect and why we collect it

Data of our customers

As a seller by law, we process customers’ personal data that was provided during the purchasing process (name and surname, or ID number, address, email address, telephone, information on purchased goods, payment information, IP address), or other data that the customer voluntarily attached to such data, in order to exercise the rights and obligations of the purchase contract, possibly for the purpose of maintaining a user account and for sending commercial messages (in the sense of a legitimate interest). The email address provided by the customer is the primary channel of communication – an order confirmation, information on its dispatch, invoice and other documents or information related to the purchase contract are sent to it.

The customer has the option to create a user account – its creation is voluntary, it is not necessary to close the order and allows the customer to view the order history. However, no other personal information is associated with the user account, only that related to individual orders. User account settings and information stored in it remain in the system for the duration of the account. The customer can edit, delete, or request the deletion of the entire account. core / paragraph The customer is aware that he may not provide access data to the account to third parties. The customer is aware that he may not provide access data to the account to third parties. core / paragraph

When filling in the order data, the customer has the option to check that he does not agree with the sending of emails – business messages (sent in the sense of legitimate interest). The customer has the option to unsubscribe from the list of recipients of commercial messages at any time, either by clicking in the footer of the email or by sending a message to the email He also has the opportunity to request changes


When visitors add a comment to this site, the data displayed in the comment form is collected, as well as the visitor’s IP address and the user agent string that defines the browser, which helps to detect spam.

Gravatar may be provided with an anonymous string created from your email address (also called a hash) to determine if you use the service. Gravatar’s privacy policy is available here: After your comment is approved, your profile picture is visible to the public in the context of your comment.

Contact forms and email communication core / paragraph If you contact us via the contact form, you agree to the processing of the data you provide in such a form.

Also, if you contact us by email or other similar means, you agree to the processing of the data provided in this way. Also, if you contact us by email or other similar means, you agree to the processing of the data provided in this way.

Embedded content from other sites

Posts on this site may contain embedded content (such as videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if a visitor visited another website.

This website may collect data about you, use cookies, insert additional tracking from third parties and monitor your interaction with this embedded content, including tracking the interaction with embedded content if you have an account and are logged in to the website.


We process visit data using Google Analytics and Jetpack. However, the data obtained in this way do not contain any parameters on the basis of which we would be able to assign the obtained data to one specific person.

Who we share your information with

We share your information with third parties for the purpose of operating this site and fulfilling the purchase agreement. They are mainly to provide hosting, the operator of the payment gateway, transport companies delivering shipments, as well as Google and Facebook.

In particular, Google and Facebook also process your data to the extent that your relationship with them allows. The processing of your data by them therefore depends on whether and how you use their services.

How long we keep your data

We keep personal data related to the fulfillment of the purchase contract for the period stipulated by law. For marketing purposes, the data is stored for 3 years.

If you add a comment, the comment and its metadata will be retained for the duration of this site.

For users who register on this site (if they have this option), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except that they cannot change their username). Webmasters can also view and edit this information.

What are your rights?

  • the right to withdraw consent to the processing at any time in cases where the processing is not ordered by law
  • the right of access to personal data
  • the right to correct or supplement personal data
  • the right to request a statement of the data we process about you in order to transfer it
  • the right to request processing restrictions
  • the right to object or process a complaint
  • the right to delete personal data (ie the right to be “forgotten”) in certain cases
  • the right to be informed of personal data breaches
  • and other rights stipulated in the Personal Data Protection Act and in the General Regulation on Personal Data Protection no. 2016/679

Additional information related to the processing of personal data

All our websites are secured by an SSL certificate, which ensures the encryption of all communication.

Our website uses various types of cookies for its operation. Consent to the storage of cookies on a computer means enabling cookies in the Internet browser settings. This consent can be revoked at any time in the same way, or individual cookies can be blocked or deleted manually. However, such a step may limit certain features of the online store, delete user data, or not load certain parts of the site.